What is the check-in and check-out policy at Sofitel Queenstown Hotel & Spa?
Check-in is at 14:00 and check-out is by 11:00.
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Sofitel Queenstown Hotel & Spa, Queenstown
576US$
Book here and pay
10% less
than on Booking.com!
Key details
About the Hotel
8 Duke Street,
Queenstown,
New Zealand,
9297,
Otago
- Close to Lake Wakatipu
Great
8.5
8.8
4.5
4.5
Loved by guests
"The ensuite had a walk-in shower and a spa bath for two!"
"If you book a suite at the hotel, of an afternoon you can enjoy drinks and a small selection of canapes."
"Our room was large and clean with a well-stocked minibar and a balcony overlooking a pedestrian only street."
Sofitel Queenstown Hotel & Spa offers a blend of luxury and Alpine elegance with a 5-star rating and an 8.6/10 score on Booking.com. Key features include a sophisticated spa, gourmet dining options, and access to unique local attractions. This Queenstown hotel is recognized with a
Rooms & Amenities
Sofitel Queenstown Hotel & Spa features elegantly designed guest rooms and suites equipped with
Dining & Gastronomic Experiences
The Left Bank Bistro provides a delightful atmosphere for breakfast and lunch, while Le Salon Rouge serves curated cocktails paired with Central Otago wines. Guests can enjoy a lounge styled grazing menu and the interactive culinary experiences from Executive Chef Lindsay Bennett. The Jervois Steakhouse, part of the hotel, offers renowned upscale dining.
Leisure & Events
On-site leisure options include the luxurious So Spa, which boasts signature treatments, and So FIT gym, equipped with modern exercise equipment. The hotel also hosts exclusive events in its elegant function spaces, accommodating up to 120 guests. Groups can indulge in tailored pampering experiences within the spa.
Location & Area Attractions
Sofitel Queenstown Hotel & Spa serves as a great base for exploring nearby attractions like
“The central Queenstown location is, without doubt, a major draw; its sustainable practices, recognized with a Gold Qualmark award, are also commendable. I'm intrigued by the unique indoor-outdoor experiences and the promise of L'Occitane treatments at the spa. It seems like a sophisticated base for exploring the region's natural beauty.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior King Room Balcony
2 persons
41 m²
1 King-size bed
Shower
Coffee machine
room details
Superior Double Room Balcony
2 persons
41 m²
2 Double beds
Shower
Coffee machine
room details
Prestige King Suite View
2 persons
88 m²
1 King-size bed
Shower
Coffee machine
room details
Opera King Suite Patio Outdoor Jacuzzi Lake View
2 persons
65 m²
1 King-size bed
Shower
Coffee machine
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Paid Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Ski storage
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Skiing
- Golf course
Guest Parking
- Electric kettle
Services
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Children's buffet
Spa & Leisure
- Live entertainment
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Patio
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Sofitel Queenstown Hotel & Spa offers a delightful dining experience at Left Bank Cafe, where European flavors mingle with a charming Parisian atmosphere. Enjoy family-friendly meals in a beautifully designed space that brings the essence of café culture to Queenstown, ideal for breakfast, lunch, and dinner.
Location
8 Duke Street,
Queenstown,
New Zealand,
9297,
Otago
Map view
8 Duke Street,
Queenstown,
New Zealand,
9297,
Otago
City landmarks
Landmark
Luge Queenstown
2.7
km
Nearby
Cable Car
Skyline Queenstown
470 m
Garden
Queenstown Garden
310 m
Zoo
Kiwi and Birdlife Park
500 m
Square
Queenstown Mall
270 m
Lake Wakatipu
290 m
Skyline Gondola and Luge
240 m
Gforce Paragliding Skyline
G Force Paragliding
410 m
Theme Park
Fear Factory Queenstown
140 m
Rees Street
William Gilbert Rees Statue
190 m
Theme Park
Shotover Canyon Swing
150 m
65 Beach St
Moa Statue
240 m
Church
St Peter's Anglican Church
300 m
Shotover &
AJ Hackett Bungy
190 m
Torpedo 7
Southern Lakes Heliski
150 m
Gallery
Ivan Clarke Gallery
200 m
35 Camp St
Hetties Rock & Crystal Shop
140 m
Cemetery
Queenstown Cemetery
440 m
19 Marine Parade Williams Cottage
Vesta Design
330 m
Gallery
Queenstown Arts Centre
280 m
Gallery
Central Art Gallery Queenstown-Julia Milley
190 m
Queenstown Chamber Of Commerce
150 m
Public Building
Queenstown Lakes District Council
150 m
Queenstown Lakes District Library
150 m
Rees St Marine Parade
Queenstown Underwater Observatory
150 m
Gallery
Artbay Gallery
280 m
Gallery
Silver Fern Gallery
290 m
Casino
SKYCITY Queenstown Casino
200 m
Department for Courts
480 m
Lake Hayes
150 m
Main Town Pier
KJet Queenstown
310 m
Restaurants
Jervois Steak House Queenstown
170 m
8 Duke Street
Left Bank Cafe
190 m
8 Duke Street Sofitel Queenstown Hotel and Spa
The London
110 m
36 Shotover Street Otago
Bella Cucina
200 m
6 Brecon Street
Vudu Cafe & Larder
150 m
16 Rees St
Ferg's Bar
90 m
44 Shotover Street
Tiki Town Street Food Village
150 m
35 Brecon Street
Flame Bar and Grill
230 m
88 Beach Street Level 1
Patagonia Chocolates
210 m
50 Beach Street
Roaring Megs Restaurant
120 m
Level 1 53 Shotover Street
Explore Queenstown
Local Highlights
Queenstown Garden
4 minutes walking
Beautiful gardens showcasing local flora, perfect for strolls or picnics. Features a rose garden and a pond.
Skyline Queenstown
6 minutes walking
Offers stunning panoramic views of the region. Guests can access the gondola or enjoy dining options at the top.
Kiwi and Birdlife Park
6 minutes walking
Home to native New Zealand birds and wildlife. Guided tours enhance the visit; ideal for families.
Jervois Steak House Queenstown
3 minutes walking
Premium steakhouse renowned for its quality cuts and fine wine selection. Reservations recommended.
Left Bank Cafe
3 minutes walking
Casual atmosphere with delightful brunch and lunch options, focusing on local ingredients.
Vudu Cafe & Larder
2 minutes walking
Relaxed cafe known for gourmet coffee and delicious baked goods. Great for breakfast or a light meal.
Bella Cucina
3 minutes walking
Italian restaurant featuring homemade pasta and classic dishes in a cozy ambiance.
Queenstown Mall
4 minutes walking
Bustling shopping area with boutiques, cafes, and art galleries. Ideal for casual evening strolls.
The London
2 minutes walking
Charming pub offering live music and a vibrant atmosphere. Known for its craft beers and pub fare.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Virginia
United States,
February
2025
9.2/10
My stay at this hotel was absolutely delightful! The staff truly made our experience memorable with their genuine hospitality, and the location was perfect for exploring the area. The room was spacious and comfortable, though I did face some noise issues initially that were resolved promptly. Overall, this place offers great value for a lovely getaway, making it a great choice for couples or families.
Rooms
8.0
The room was spacious, clean, and very comfortable, featuring a big comfy bed, but I initially had to request a room change due to noise from construction.
Service
10.0
The service was outstanding and exceptionally kind. Staff members were attentive to our needs, especially accommodating our young daughter during breakfast.
Location
10.0
The hotel is conveniently located within walking distance to many attractions, restaurants, and the bus terminal, making it easy to plan our activities.
Dining
9.0
Breakfast was delightful with a wide selection, and I loved the evening canapes along with local wines. However, some aspects of the dining options felt slightly overpriced.
Facilities
9.0
The Club Lounge was a fantastic addition, providing a lovely space to relax with delicious snacks. Overall, the facilities were well maintained and inviting.
Robert
United States,
November
2024
7.8/10
I had a mixed experience at the hotel. The location was fantastic, making it easy to access skiing buses and other activities. The room was spacious and comfortable, with a lovely bathroom, but the dining experience was underwhelming. It felt a bit overpriced for what I received, especially regarding breakfast and evening canapes.
Rooms
9.0
The room was spacious and well-appointed, featuring a large king-sized bed, a good-sized flat-screen TV, and a nice bathroom with a deep bath and good shower.
Service
8.0
The staff I encountered were exceptionally friendly and courteous, making my stay more enjoyable.
Location
10.0
The hotel's location was excellent, just across from the ski bus stops, making it super convenient for skiers.
Dining
5.0
Breakfast was okay, but not impressive, and the evening canapes were pretty basic-definitely not worth the extra cost.
Facilities
7.0
There were good facilities, like a large locker and drying room for ski gear, but I missed having a more robust dining option outside of breakfast.
Katherine
United States,
November
2024
8.4/10
My stay at the hotel was wonderful, with a location that balances convenience and tranquility. The staff provided impeccable service, making me feel special throughout my visit. The room was spacious and comfortable, although there were some wear and tear signs in decor. Unfortunately, a dining option I had looked forward to wasn't available during my stay, which was a letdown. Overall, it's a fantastic place to unwind after exploring the area, but the facilities could use some updates.
Rooms
9.0
The junior suite was everything I had hoped for; spacious, luxurious, and well-appointed. It felt truly like a five-star experience.
Service
10.0
Staff was incredibly helpful and welcoming. They set a comfortable room temperature and provided plenty of bottled water as I requested.
Location
9.0
The hotel is perfectly situated in the heart of Queenstown, making it easy to access everything while still offering a peaceful escape.
Dining
7.0
While I had a great breakfast experience overall, I was disappointed that one of the restaurants was closed during my stay, limiting my options.
Facilities
7.0
The amenities were great, but the hotel decor and features felt a bit tired and could use some rejuvenation.
Cheryl
United States,
October
2024
6.2/10
During my stay at Sofitel, I encountered friendly and helpful staff but faced significant issues with room expectations and service shortcomings. The location is perfect for exploring Queenstown, but the dining experience was below par, leaving me disappointed.
Rooms
6.0
My room was spacious and kept clean, but it did not meet my expectation for a lake view despite being advertised as such.
Service
5.0
While the staff was friendly and eager to help, I found the overall management lacking, and the service to be inconsistent.
Location
9.0
The hotel is ideally located in the center of Queenstown, making it easy to access attractions and restaurants on foot.
Dining
5.0
The breakfast options were decent but lacked variety, which was disappointing for a five-star establishment.
Facilities
6.0
The hotel had nice amenities, yet the upkeep and attention to detail in certain areas could be improved.
Dorothy
United States,
October
2024
9.4/10
My stay at Sofitel Queenstown was truly memorable, with an exceptional team that made our wedding celebration even more special. The location couldn't be better for exploring Queenstown, and the hotel offered luxurious amenities that elevated our experience. While the room was spacious and comfortable, the noise from the nearby bar was a slight drawback. Overall, it was a delight to stay here and I wouldn't hesitate to recommend it!
Rooms
9.0
The Prestige Suite was spacious and beautifully designed, featuring a lovely living area and a great view from the juliet balcony. The bed was incredibly comfy, making it perfect for relaxation after long days of adventure.
Service
10.0
The service at Sofitel was absolutely wonderful. Every staff member, from the front desk to the bar, was genuinely caring and attentive, aiming to enhance our stay. I was particularly impressed when they surprised us with complimentary drinks and a special card for our wedding.
Location
10.0
The hotel is impeccably located, just a minute's walk from the heart of Queenstown. Everything we wanted to see was right at our doorstep, which made it super convenient.
Dining
9.0
Dining at the Left Bank Cafe was a treat! The breakfast buffet offered an astounding variety, and we particularly loved the French toast and unique smoothie shots. Dinner was equally delightful, especially the raclette experience.
Facilities
9.0
The hotel boasts outstanding facilities, including a ski hire shop and a lovely lobby area with hot chocolate and treats after a day on the slopes. The valet parking service made our stay even easier.
Access exclusive early booking discounts.
Choose your spa escape today!
Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible at a location nearby at NZD 50 per day.
Internet
is available in for additional charge.
Breakfast
You can start your day with a full breakfast, which costs NZD 42 per person per day.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of floors:
6
Number of rooms:
85
FAQs
About Sofitel Queenstown Hotel & Spa
What is the distance from Sofitel Queenstown Hotel & Spa to Queenstown city centre?
The hotel is located approximately 5 km from the city centre.
What dining options are available at Sofitel Queenstown Hotel & Spa?
Dining options include the Left Bank Bistro and 1789 Bistro, which serve a variety of dishes and beverages.
Is there a spa available at Sofitel Queenstown Hotel & Spa?
The hotel features So Spa, which offers a range of treatments, massages, and wellness services.
Where can I find nearby restaurants to Sofitel Queenstown Hotel & Spa?
Nearby restaurants include Fergbaker, Muskets and Moonshine, Smoked Out, and Flame Bar and Grill, all within 0.5 km.
What amenities are included in the rooms at Sofitel Queenstown Hotel & Spa?
Rooms include a marble bathroom with French amenities, double spa bath, complimentary Wi-Fi, and a flat-screen TV.
Is parking available at Sofitel Queenstown Hotel & Spa?
Public parking is available nearby for 50 NZD per day, and reservation is not required.
What wellness facilities are offered at Sofitel Queenstown Hotel & Spa?
Wellness facilities include a fitness centre, a hot tub, steam room, sauna, and a swimming pool.
How close is Sofitel Queenstown Hotel & Spa to the Skyline Gondola?
The hotel is a 5-minute walk from the Skyline Gondola.
What entertainment options does Sofitel Queenstown Hotel & Spa provide?
Entertainment options include an LCD TV in rooms and live music performances at the bar.
Does Sofitel Queenstown Hotel & Spa offer breakfast?
Breakfast is available at an additional charge of 45 NZD.
Does Sofitel Queenstown Hotel & Spa have any facilities for children?
The hotel offers children's buffet options and cots upon request.
What payment methods are accepted at Sofitel Queenstown Hotel & Spa?
Accepted payment methods include American Express, Visa, Eftpos, and MasterCard.
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