Sofitel Queenstown Hotel & Spa | Queenstown ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

8 Duke Street, Queenstown, New Zealand, 9297

“The hotel's position in the heart of Queenstown made it incredibly easy for us to access all the nearby attractions and restaurants.”view full review

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“An excellent choice for a delightful getaway experience!” view full review

Top location:Highly rated by recent guests(9.6)

Check-in/Check-out

from 14:00-23:59

until 11 am

Amenities

Public parking is possible at a location nearby at NZD 50 per day.

Wireless internet is available in the entire hotel for additional charge.

Other information

You can start your day with a full breakfast, which costs NZD 42 per person per day.

There are no extra beds provided in a room. There are no cribs provided in a room.

Pets are not allowed.

Number of floors:6

Number of rooms:82

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Double Room

Max:

2 persons

410 sq. feet

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Superior King Room

Max:

2 persons

410 sq. feet

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Luxury King Room

Max:

2 persons

410 sq. feet

Bed options:

1 King Size Bed

Mountain view

Shower

Coffee machine

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Center

Queenstown1000 ft

Airports

Queenstown (ZQN) 4.9 mi

Te Anau Manapouri (TEU) 110.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Luxurious Room Experience

“My room was beautiful and spacious, boasting a stunning view of the mountains. The bed was incredibly comfortable, and I particularly enjoyed the large soaking tub with Jacuzzi jets. It was the perfect way to relax after a day of exploring.” view full review

Lovely Bathroom Amenities

“The bathroom in my room was lovely, featuring a large soaking tub with Jacuzzi jets and a separate, spacious shower. The heated floors were a lovely touch on chilly mornings, making my routine feel like a pampering experience.” view full review

Very nice Breakfast Spread

“Breakfast was a good highlight during my stay. I loved the variety offered at the buffet, along with the option to order from the menu. The coffee was excellent, making mornings even more enjoyable!” view full review

Entertainment at Your Fingertips

“I appreciated the TV in the bathroom area, which allowed me to catch up on shows while enjoying a relaxing soak. The convenience of being able to stream content made my downtime all the more enjoyable.” view full review

General

No smoking on site
Paid Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Ski storage
Elevator
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Skiing
Golf course

Guest Parking

Electric kettle

Services

Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches

Business

Meeting/ Banquet facilities

Children

Cribs
Babysitting/Child services
Children's buffet

Spa & Leisure

Live entertainment
Spa & wellness center
Sauna
Turkish bath
Steam room
Outdoor Jacuzzi
Massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Patio
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

8 Duke Street, Queenstown, New Zealand, 9297

Map view

8 Duke Street, Queenstown, New Zealand, 9297

City landmarks

Luge Advanced Track

Luge Queenstown

1.7 mi

Nearby

Cable Car

Skyline Queenstown

1600 ft

Garden

Queenstown Garden

1100 ft

Zoo

Kiwi and Birdlife Park

1700 ft

Square

Queenstown Mall

900 ft

Lake Wakatipu

1000 ft

Skyline Gondola and Luge

800 ft

Gforce Paragliding Skyline

G Force Paragliding

1400 ft

Amusement & Theme Parks

Fear Factory Queenstown

500 ft

Rees Street

William Gilbert Rees Statue

700 ft

Amusement & Theme Parks

Shotover Canyon Swing

500 ft

65 Beach St

Moa Statue

800 ft

Church

St Peter's Anglican Church

1000 ft

Shotover &

AJ Hackett Bungy

700 ft

Torpedo 7

Southern Lakes Heliski

500 ft

Gallery

Ivan Clarke Gallery

700 ft

35 Camp St

Hetties Rock & Crystal Shop

500 ft

Cemetery

Queenstown Cemetery

1500 ft

19 Marine Parade Williams Cottage

Vesta Design

1100 ft

Gallery

Queenstown Arts Centre

1000 ft

Gallery

Central Art Gallery Queenstown-Julia Milley

700 ft

Queenstown Chamber Of Commerce

500 ft

Public Building

Queenstown Lakes District Council

500 ft

Queenstown Lakes District Library

500 ft

Rees St Marine Parade

Queenstown Underwater Observatory

500 ft

Gallery

Artbay Gallery

1000 ft

Gallery

Silver Fern Gallery

1000 ft

Casinos

SKYCITY Queenstown Casino

700 ft

Department for Courts

1600 ft

Lake Hayes

500 ft

Main Town Pier

KJet Queenstown

1100 ft

Restaurants

Jervois Steak House Queenstown

600 ft

8 Duke Street

Left Bank Cafe

700 ft

8 Duke Street Sofitel Queenstown Hotel and Spa

Bella Cucina

700 ft

6 Brecon Street

The London

400 ft

36 Shotover Street Otago

Vudu Cafe & Larder

500 ft

16 Rees St

Ferg's Bar

300 ft

44 Shotover Street

Tiki Town Street Food Village

500 ft

35 Brecon Street

Flame Bar and Grill

800 ft

88 Beach Street Level 1

Patagonia Chocolates

700 ft

50 Beach Street

Roaring Megs Restaurant

400 ft

Level 1 53 Shotover Street

Reviews and Ratings

Reviews from guests about their experience.

82%

loved their spa retreat and can’t wait to return.

8.2/10

Great

Rooms

8.2

Location

9.6

Service

8.6

Dining

7.0

Virginia

United States of America, February 2025

9.2/10

My stay at this hotel was absolutely delightful! The staff truly made our experience memorable with their genuine hospitality, and the location was perfect for exploring the area. The room was spacious and comfortable, though I did face some noise issues initially that were resolved promptly. Overall, this place offers great value for a lovely getaway, making it a great choice for couples or families.

Rooms

8.0

The room was spacious, clean, and very comfortable, featuring a big comfy bed, but I initially had to request a room change due to noise from construction.

Service

10.0

The service was outstanding and exceptionally kind. Staff members were attentive to our needs, especially accommodating our young daughter during breakfast.

Location

10.0

The hotel is conveniently located within walking distance to many attractions, restaurants, and the bus terminal, making it easy to plan our activities.

Dining

9.0

Breakfast was delightful with a wide selection, and I loved the evening canapés along with local wines. However, some aspects of the dining options felt slightly overpriced.

Facilities

9.0

The Club Lounge was a fantastic addition, providing a lovely space to relax with delicious snacks. Overall, the facilities were well maintained and inviting.

Robert

United States of America, November 2024

7.8/10

I had a mixed experience at the hotel. The location was fantastic, making it easy to access skiing buses and other activities. The room was spacious and comfortable, with a lovely bathroom, but the dining experience was underwhelming. It felt a bit overpriced for what I received, especially regarding breakfast and evening canapés.

Rooms

9.0

The room was spacious and well-appointed, featuring a large king-sized bed, a good-sized flat-screen TV, and a nice bathroom with a deep bath and good shower.

Service

8.0

The staff I encountered were exceptionally friendly and courteous, making my stay more enjoyable.

Location

10.0

The hotel's location was excellent, just across from the ski bus stops, making it super convenient for skiers.

Dining

5.0

Breakfast was okay, but not impressive, and the evening canapés were pretty basic—definitely not worth the extra cost.

Facilities

7.0

There were good facilities, like a large locker and drying room for ski gear, but I missed having a more robust dining option outside of breakfast.

Katherine

United States of America, November 2024

8.4/10

My stay at the hotel was wonderful, with a location that balances convenience and tranquility. The staff provided impeccable service, making me feel special throughout my visit. The room was spacious and comfortable, although there were some wear and tear signs in decor. Unfortunately, a dining option I had looked forward to wasn’t available during my stay, which was a letdown. Overall, it's a fantastic place to unwind after exploring the area, but the facilities could use some updates.

Rooms

9.0

The junior suite was everything I had hoped for; spacious, luxurious, and well-appointed. It felt truly like a five-star experience.

Service

10.0

Staff was incredibly helpful and welcoming. They set a comfortable room temperature and provided plenty of bottled water as I requested.

Location

9.0

The hotel is perfectly situated in the heart of Queenstown, making it easy to access everything while still offering a peaceful escape.

Dining

7.0

While I had a great breakfast experience overall, I was disappointed that one of the restaurants was closed during my stay, limiting my options.

Facilities

7.0

The amenities were great, but the hotel decor and features felt a bit tired and could use some rejuvenation.

Cheryl

United States of America, October 2024

6.2/10

During my stay at Sofitel, I encountered friendly and helpful staff but faced significant issues with room expectations and service shortcomings. The location is perfect for exploring Queenstown, but the dining experience was below par, leaving me disappointed.

Rooms

6.0

My room was spacious and kept clean, but it did not meet my expectation for a lake view despite being advertised as such.

Service

5.0

While the staff was friendly and eager to help, I found the overall management lacking, and the service to be inconsistent.

Location

9.0

The hotel is ideally located in the center of Queenstown, making it easy to access attractions and restaurants on foot.

Dining

5.0

The breakfast options were decent but lacked variety, which was disappointing for a five-star establishment.

Facilities

6.0

The hotel had nice amenities, yet the upkeep and attention to detail in certain areas could be improved.

Dorothy

United States of America, October 2024

9.4/10

My stay at Sofitel Queenstown was truly memorable, with an exceptional team that made our wedding celebration even more special. The location couldn't be better for exploring Queenstown, and the hotel offered luxurious amenities that elevated our experience. While the room was spacious and comfortable, the noise from the nearby bar was a slight drawback. Overall, it was a delight to stay here and I wouldn't hesitate to recommend it!

Rooms

9.0

The Prestige Suite was spacious and beautifully designed, featuring a lovely living area and a great view from the juliet balcony. The bed was incredibly comfy, making it perfect for relaxation after long days of adventure.

Service

10.0

The service at Sofitel was absolutely wonderful. Every staff member, from the front desk to the bar, was genuinely caring and attentive, aiming to enhance our stay. I was particularly impressed when they surprised us with complimentary drinks and a special card for our wedding.

Location

10.0

The hotel is impeccably located, just a minute's walk from the heart of Queenstown. Everything we wanted to see was right at our doorstep, which made it super convenient.

Dining

9.0

Dining at the Left Bank Cafe was a treat! The breakfast buffet offered an astounding variety, and we particularly loved the French toast and unique smoothie shots. Dinner was equally delightful, especially the raclette experience.

Facilities

9.0

The hotel boasts outstanding facilities, including a ski hire shop and a lovely lobby area with hot chocolate and treats after a day on the slopes. The valet parking service made our stay even easier.