Sofitel Queenstown Hotel & Spa | Queenstown ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

8 Duke Street, Queenstown, New Zealand, 9297

“Nestled right in the heart of Queenstown, this hotel makes it effortless to dive into the vibrant shopping and dining scene just a street away.”view full review

Sofitel Queenstown Hotel & Spa offers a blend of luxury and Alpine elegance with a 5-star rating and an 8.6/10 score on Booking.com. Key features include a sophisticated spa, gourmet dining options, and access to unique local attractions. This Queenstown hotel is recognized with a 5-star Gold Sustainable Tourism Business Award from Qualmark.

Rooms & Amenities

Sofitel Queenstown Hotel & Spa features elegantly designed guest rooms and suites equipped with king-size Sofitel MyBed(TM), double spa baths, and stunning views of Lake Wakatipu or The Remarkables mountain range. Exclusive penthouse options include spacious terraces with Jacuzzis and dedicated entertainment spaces. Each room incorporates fine detailing with modern amenities.

Dining & Gastronomic Experiences

The Left Bank Bistro provides a delightful atmosphere for breakfast and lunch, while Le Salon Rouge serves curated cocktails paired with Central Otago wines. Guests can enjoy a lounge styled grazing menu and the interactive culinary experiences from Executive Chef Lindsay Bennett. The Jervois Steakhouse, part of the hotel, offers renowned upscale dining.

Leisure & Events

On-site leisure options include the luxurious So Spa, which boasts signature treatments, and So FIT gym, equipped with modern exercise equipment. The hotel also hosts exclusive events in its elegant function spaces, accommodating up to 120 guests. Groups can indulge in tailored pampering experiences within the spa.

Location & Area Attractions

Sofitel Queenstown Hotel & Spa serves as a great base for exploring nearby attractions like Milford Sound and Wanaka. Local transport options include the Coronet Peak ski bus and Skyline Gondola, both within walking distance. Guests are just a short distance from notable landmarks and the vibrant Queenstown shopping area.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior King Room Balcony

Max:

2 persons

41 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Superior Double Room Balcony

Max:

2 persons

41 m²

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Prestige King Suite View

Max:

2 persons

88 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Queenstown300 m

Airports

Queenstown (ZQN) 7.9 km

Te Anau Manapouri (TEU) 177.2 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Satisfying Breakfast Buffet

“I truly enjoyed the breakfast at the Left Bank Café during my stay. The buffet was abundant, offering a wide variety of options, from freshly baked bread to delicious pastries. I particularly loved the French toast and the rich hot chocolate. The staff always greeted me with a smile and even remembered my preferred coffee order, making each morning good.” view full review

A Luxurious Spa Experience

“Visiting the spa during my stay was a highlight. After a long day of activities, I treated myself to a massage that left me feeling rejuvenated. The serene environment coupled with attentive service made it a pampering experience I won't forget. It felt as if I was treated like royalty.” view full review

Luxurious Bathing Experience

“The bathroom in my room was absolutely stunning. It featured a deep jet tub that was perfect for soaking after a long day. I especially appreciated the heated bathroom floors, which added an extra touch of luxury. Plus, having a TV in the bathroom was a unique and enjoyable experience!” view full review

Great In-Room Entertainment

“The room came equipped with fantastic media features. I loved the option of watching TV while soaking in the bathtub, which was amazing after skiing all day. Additionally, the array of channels kept me entertained during my downtime, adding a level of comfort to my stay.” view full review

General

No smoking on site
Paid Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Ski storage
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Skiing
Golf course

Guest Parking

Electric kettle

Services

Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches

Business

Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Children's buffet

Spa & Leisure

Live entertainment
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Patio
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

8 Duke Street, Queenstown, New Zealand, 9297

Map view

8 Duke Street, Queenstown, New Zealand, 9297

City landmarks

Landmark

Luge Queenstown

2.7 km

Nearby

Cable Car

Skyline Queenstown

470 m

Garden

Queenstown Garden

310 m

Zoo

Kiwi and Birdlife Park

500 m

Square

Queenstown Mall

270 m

Lake Wakatipu

290 m

Skyline Gondola and Luge

240 m

Gforce Paragliding Skyline

G Force Paragliding

410 m

Theme Park

Fear Factory Queenstown

140 m

Rees Street

William Gilbert Rees Statue

190 m

Theme Park

Shotover Canyon Swing

150 m

65 Beach St

Moa Statue

240 m

Church

St Peter's Anglican Church

300 m

Shotover &

AJ Hackett Bungy

190 m

Torpedo 7

Southern Lakes Heliski

150 m

Gallery

Ivan Clarke Gallery

200 m

35 Camp St

Hetties Rock & Crystal Shop

140 m

Cemetery

Queenstown Cemetery

440 m

19 Marine Parade Williams Cottage

Vesta Design

330 m

Gallery

Queenstown Arts Centre

280 m

Gallery

Central Art Gallery Queenstown-Julia Milley

190 m

Queenstown Chamber Of Commerce

150 m

Public Building

Queenstown Lakes District Council

150 m

Queenstown Lakes District Library

150 m

Rees St Marine Parade

Queenstown Underwater Observatory

150 m

Gallery

Artbay Gallery

280 m

Gallery

Silver Fern Gallery

290 m

Casino

SKYCITY Queenstown Casino

200 m

Department for Courts

480 m

Lake Hayes

150 m

Main Town Pier

KJet Queenstown

310 m

Restaurants

Jervois Steak House Queenstown

170 m

8 Duke Street

Left Bank Cafe

190 m

8 Duke Street Sofitel Queenstown Hotel and Spa

The London

110 m

36 Shotover Street Otago

Bella Cucina

200 m

6 Brecon Street

Vudu Cafe & Larder

150 m

16 Rees St

Ferg's Bar

90 m

44 Shotover Street

Tiki Town Street Food Village

150 m

35 Brecon Street

Flame Bar and Grill

230 m

88 Beach Street Level 1

Patagonia Chocolates

210 m

50 Beach Street

Roaring Megs Restaurant

120 m

Level 1 53 Shotover Street

Reviews and Ratings

Reviews from guests about their experience.

Virginia

United States, February 2025

9.2/10

My stay at this hotel was absolutely delightful! The staff truly made our experience memorable with their genuine hospitality, and the location was perfect for exploring the area. The room was spacious and comfortable, though I did face some noise issues initially that were resolved promptly. Overall, this place offers great value for a lovely getaway, making it a great choice for couples or families.

Rooms

8.0

The room was spacious, clean, and very comfortable, featuring a big comfy bed, but I initially had to request a room change due to noise from construction.

Service

10.0

The service was outstanding and exceptionally kind. Staff members were attentive to our needs, especially accommodating our young daughter during breakfast.

Location

10.0

The hotel is conveniently located within walking distance to many attractions, restaurants, and the bus terminal, making it easy to plan our activities.

Dining

9.0

Breakfast was delightful with a wide selection, and I loved the evening canapes along with local wines. However, some aspects of the dining options felt slightly overpriced.

Facilities

9.0

The Club Lounge was a fantastic addition, providing a lovely space to relax with delicious snacks. Overall, the facilities were well maintained and inviting.

Robert

United States, November 2024

7.8/10

I had a mixed experience at the hotel. The location was fantastic, making it easy to access skiing buses and other activities. The room was spacious and comfortable, with a lovely bathroom, but the dining experience was underwhelming. It felt a bit overpriced for what I received, especially regarding breakfast and evening canapes.

Rooms

9.0

The room was spacious and well-appointed, featuring a large king-sized bed, a good-sized flat-screen TV, and a nice bathroom with a deep bath and good shower.

Service

8.0

The staff I encountered were exceptionally friendly and courteous, making my stay more enjoyable.

Location

10.0

The hotel's location was excellent, just across from the ski bus stops, making it super convenient for skiers.

Dining

5.0

Breakfast was okay, but not impressive, and the evening canapes were pretty basic-definitely not worth the extra cost.

Facilities

7.0

There were good facilities, like a large locker and drying room for ski gear, but I missed having a more robust dining option outside of breakfast.

Katherine

United States, November 2024

8.4/10

My stay at the hotel was wonderful, with a location that balances convenience and tranquility. The staff provided impeccable service, making me feel special throughout my visit. The room was spacious and comfortable, although there were some wear and tear signs in decor. Unfortunately, a dining option I had looked forward to wasn't available during my stay, which was a letdown. Overall, it's a fantastic place to unwind after exploring the area, but the facilities could use some updates.

Rooms

9.0

The junior suite was everything I had hoped for; spacious, luxurious, and well-appointed. It felt truly like a five-star experience.

Service

10.0

Staff was incredibly helpful and welcoming. They set a comfortable room temperature and provided plenty of bottled water as I requested.

Location

9.0

The hotel is perfectly situated in the heart of Queenstown, making it easy to access everything while still offering a peaceful escape.

Dining

7.0

While I had a great breakfast experience overall, I was disappointed that one of the restaurants was closed during my stay, limiting my options.

Facilities

7.0

The amenities were great, but the hotel decor and features felt a bit tired and could use some rejuvenation.

Cheryl

United States, October 2024

6.2/10

During my stay at Sofitel, I encountered friendly and helpful staff but faced significant issues with room expectations and service shortcomings. The location is perfect for exploring Queenstown, but the dining experience was below par, leaving me disappointed.

Rooms

6.0

My room was spacious and kept clean, but it did not meet my expectation for a lake view despite being advertised as such.

Service

5.0

While the staff was friendly and eager to help, I found the overall management lacking, and the service to be inconsistent.

Location

9.0

The hotel is ideally located in the center of Queenstown, making it easy to access attractions and restaurants on foot.

Dining

5.0

The breakfast options were decent but lacked variety, which was disappointing for a five-star establishment.

Facilities

6.0

The hotel had nice amenities, yet the upkeep and attention to detail in certain areas could be improved.

Dorothy

United States, October 2024

9.4/10

My stay at Sofitel Queenstown was truly memorable, with an exceptional team that made our wedding celebration even more special. The location couldn't be better for exploring Queenstown, and the hotel offered luxurious amenities that elevated our experience. While the room was spacious and comfortable, the noise from the nearby bar was a slight drawback. Overall, it was a delight to stay here and I wouldn't hesitate to recommend it!

Rooms

9.0

The Prestige Suite was spacious and beautifully designed, featuring a lovely living area and a great view from the juliet balcony. The bed was incredibly comfy, making it perfect for relaxation after long days of adventure.

Service

10.0

The service at Sofitel was absolutely wonderful. Every staff member, from the front desk to the bar, was genuinely caring and attentive, aiming to enhance our stay. I was particularly impressed when they surprised us with complimentary drinks and a special card for our wedding.

Location

10.0

The hotel is impeccably located, just a minute's walk from the heart of Queenstown. Everything we wanted to see was right at our doorstep, which made it super convenient.

Dining

9.0

Dining at the Left Bank Cafe was a treat! The breakfast buffet offered an astounding variety, and we particularly loved the French toast and unique smoothie shots. Dinner was equally delightful, especially the raclette experience.

Facilities

9.0

The hotel boasts outstanding facilities, including a ski hire shop and a lovely lobby area with hot chocolate and treats after a day on the slopes. The valet parking service made our stay even easier.